How can a cleaning company help you think about hiring?
Recently, I came across an article extolling the benefits of hiring a home cleaning service. It had a lot to teach small business owners about hiring employees to help with some of their business operations.
Here are the points they made, translated into the situation many business owners face:
1. If you know you’re unlikely to create the time to do the on-going, “little bits at a time” tasks that keep a business in order, consider hiring out that work. If this work is regular and repeatable, it may be time for a virtual assistant. However, if you have a lot of important administration work that you’ll have to train someone to do correctly (for example, real estate paperwork, or dental practice management), you might be better to invest in an employee. We’ll write more about how to decide between a virtual assistant, a temp, and an employee soon.
2. Be ready ahead. Instead of “binge processing” something that needs to be done just before an important meeting, having someone in charge of daily maintenance activities frees you up to rehearse your presentation. You won’t have to worry about a client calling at the last minute if everything is always up-to-date.
3. Freedom to relax. Small business owners are some of the hardest-working people I know. The work never ends. If you’re not doing something to bring revenue in, you’re trying to work ON the business to make it run better. And then, if you actually get to an endpoint, there’s still all the admin and day-to-day activities that keep the IRS and everyone else off your back. For some owners, this is the biggest reason to hire help.
4. Enjoy your work more often. You know the feeling–you’ve worked late, or over the weekend, and you’re caught up, and the money’s in the bank, and life is good. Make that feeling last. With the right support, you can feel that way on a Tuesday, too; not just on a Sunday morning when the phone’s not ringing.
Once you get used to being on top of the work, you may be able to think about other ways your business can benefit from having employees–other jobs that you don’t have to be the only one who can do.
One additional benefit: if you write a good job description and recruit wisely, you can find someone who actually enjoys doing the work that grates on your nerves! (One of the benefits provided by the thinking described in First, Break All the Rules is helping you see what other people’s gifts are, and that is often, “Not yours.”) It is a BIG world out there, full of people who take all kinds of pleasure doing things we can’t imagine having fun doing. If you’ve had success hiring someone to do work you don’t like at all, let me know in the comments! Thanks!